Can I open-source Helpwise?
YES · mature open-source replacementYes. Chatwoot (36k stars), Listmonk (22k stars), Stalwart (8k stars) are mature open-source replacements for Helpwise — self-host with real ops work and stop paying.
Helpwise: Email is infrastructure. Customers pay to avoid lost messages, broken auth, spam problems, and the reputational cost of a flaky inbox.
xsender reputation, deliverability, and suppression handling
xprovider-grade deliverability
xpush reliability across devices
xteam routing and shared inbox rules
xabuse response and security operations
These projects already replace it, free.
CChatwootEmail, live chat and messaging with assignments, notes and automations; self-hosting adds a small Rails estate.open source↗ZZammadEmail, chat, phone and social tickets in one mature desk; Elasticsearch joins the payroll in server chores.open source↗LListmonkHigh-performance single-binary newsletter and mailing list manager with campaigns, templates, and Postgres backendopen source↗What each one is, in full: Chatwoot · Zammad · Listmonk
all 4 open-source alternatives to Helpwise →· no votes, no pay-to-list · just what's real
Helpwise pricing
| plan | monthly | annual (per mo) | what you get |
|---|---|---|---|
| standard | $15/user | $12/user | 2-user minimum, 10-user maximum; 3 shared inboxes; 15 saved replies; 3 automation rules; 1 help center. |
| premium | $29/user | $23/user | 2-user minimum; 10 shared inboxes; unlimited saved replies; 25 automation rules; 2 help centers. |
| advanced | $49/user | $39/user | 3-user minimum; 30 shared inboxes; unlimited saved replies and automation rules; 5 help centers. |
free tierno free tier; 7-day trial with no credit card
billingmonthly + annual (annual prices are about 20% lower)
hidden costsSeat minimums apply; 3 additional inboxes cost $49/month, the chatbot add-on costs $10/user/month, and the cloud phone system costs $5/active user/month.
verified 2026-08-12 · source ↗
Can I open-source Helpwise?
Yes. Chatwoot replaces Helpwise today — self-host it on your own server or machine with no subscription. The full list of open-source alternatives is on this page.
How much does Helpwise cost?
Helpwise's pricing is usage-based or varies by plan · The official pricing URL is recorded, but a stable current amount was not safely recoverable in this pass. Do not publish a number until rechecked..
What do I lose by replacing Helpwise?
Honestly: sender reputation, deliverability, and suppression handling; provider-grade deliverability; push reliability across devices; team routing and shared inbox rules; abuse response and security operations. If any of those are load-bearing for you, keep paying.
Is there an open-source alternative to Helpwise?
Yes: Chatwoot (Email, live chat and messaging with assignments, notes and automations; self-hosting adds a small Rails estate.) Zammad (Email, chat, phone and social tickets in one mature desk; Elasticsearch joins the payroll in server chores.) Listmonk (High-performance single-binary newsletter and mailing list manager with campaigns, templates, and Postgres backend) All 4 curated open-source alternatives are at caniopensourceit.online/helpwise/alternatives.