Can I open-source Tidio?
YES · mature open-source replacementYes. Chatwoot (36k stars), Zammad (5k stars), LibreDesk (3k stars) are mature open-source replacements for Tidio — self-host with real ops work and stop paying $29/mo.
People still pay for Tidio because support software survives because missing or misrouting one customer message is expensive and every channel behaves differently. The recurring cost buys message delivery, webhooks, threading, identity, permissions, attachments, notifications, spam, search, uptime, and retention, not just the visible interface.
xhosted chat network, bots, AI agent, email, analytics, and ecommerce integrations
xomnichannel integrations
xlarge-scale deliverability
xAI resolution tuning
xenterprise routing and compliance
These projects already replace it, free.
CChatwootA proper support inbox with chat, email and a help center; free software, billable server chores.open source↗LLibreDeskA modern email-and-live-chat desk in one compact stack, because apparently that was allowed.open source↗LLive Helper ChatA battle-tested live-chat desk with routing, transcripts and canned replies; the interface has seen some things.open source↗What each one is, in full: Chatwoot
all 4 open-source alternatives to Tidio →· no votes, no pay-to-list · just what's real
Tidio pricing
| plan | monthly | annual (per mo) | what you get |
|---|---|---|---|
| free | $0/workspace | $0/workspace | 50 billable human conversations/month; 10 seats; 100 Flows visitors/month; first 50 Lyro conversations free for the account lifetime |
| starter | $29/workspace | $24.17/workspace | 100 billable conversations/month; 10 seats; 100 Flows visitors/month; 50 Lyro conversations one-time |
| growth | $59/workspace | $49.17/workspace | Starts at 250 billable conversations/month and scales to 2,000; 10 seats; advanced analytics and assignment |
| plus | $300/workspace | — | Custom billable-conversation and seat limits; departments, multiproject, OpenAPI and custom branding |
| premium | custom | — | Custom conversations; from 3,000 Lyro AI conversations; pay-per-resolution; guaranteed 50% Lyro resolution rate |
free tier50 billable human conversations/month, 10 seats, 100 Flows visitors/month, plus 50 Lyro AI conversations once per account lifetime
billingmonthly + annual (annual gives 2 months free); Plus/Premium are sales-assisted and usage-priced
hidden costsGrowth rises with conversation quota. Lyro is sold separately from $32.50/month for 50 AI conversations and Flows from $24.17/month for 2,000 visitors; volumes above 1,000 Lyro conversations or 100,000 Flow visitors require a custom plan. Removing Tidio branding is a $16.67/month add-on.
verified 2026-08-12 · source ↗
Can I open-source Tidio?
Yes. Chatwoot replaces Tidio today — self-host it on your own server or machine with no subscription. The full list of open-source alternatives is on this page.
How much does Tidio cost?
Tidio costs about $29/month (Starter, checked 2026-07-31), which is $348 per year. That's what you save by replacing it with open source.
What do I lose by replacing Tidio?
Honestly: hosted chat network, bots, AI agent, email, analytics, and ecommerce integrations; omnichannel integrations; large-scale deliverability; AI resolution tuning; enterprise routing and compliance. If any of those are load-bearing for you, keep paying.
Is there an open-source alternative to Tidio?
Yes: Chatwoot (A proper support inbox with chat, email and a help center; free software, billable server chores.) LibreDesk (A modern email-and-live-chat desk in one compact stack, because apparently that was allowed.) Live Helper Chat (A battle-tested live-chat desk with routing, transcripts and canned replies; the interface has seen some things.) All 4 curated open-source alternatives are at caniopensourceit.online/tidio/alternatives.