the catalog · 🛟 Customer support
Zulip
★ 23kTeam chat with threaded topics that actually scale to busy channels. Loved by open-source orgs that left Slack.
Zulip does the job of Slack, self-hosted. It is Apache-2.0-licensed, so you can do essentially what you like with it, and setting it up is an afternoon, not a weekend. Slack bills $8/user/mo for it. 23k stars on GitHub.
Open-source replacement for Slack.
- Licence
- Apache-2.0
- Self-hosting
- Medium
- The paid one costs
- $8/user/mo
- GitHub stars
- 23k
Is it actually a replacement?
We have written a verdict on what it replaces — what you lose, and why people still pay:
How Zulip runs
Where it runs
Zulip runs on your machine or their cloud.
Installing it
Hosted signup, or run the official install script/Docker deployment on supported Ubuntu or Debian.
Where your data lives
Persistent messages and organization data in PostgreSQL; uploads locally or in S3-compatible storage; exports are tar.gz archives containing JSON and files.
What setup takes
Free cloud search stops at 10,000 messages; self-hosting needs a Linux VM, DNS/TLS, outgoing email and at least about 2 GB RAM.
The catch compared with Twist
Zulip is the closest structural match, but its free cloud search stops at 10,000 messages and self-hosting replaces Twist's managed operations with a Linux service.
Zulip questions
Is Zulip open source?
Yes — it is released under Apache-2.0.
Can Zulip replace Slack?
Our verdict on Slack Pro is YES. Rocket.Chat Community (46k stars), Discourse (44k stars), Mattermost Team Edition (39k stars) are mature open-source replacements for Slack Pro — self-host with real ops work and stop paying $8.75/mo.
Can I self-host Zulip?
Yes — we rate it medium to self-host, and it runs on your machine or their cloud. Hosted signup, or run the official install script/Docker deployment on supported Ubuntu or Debian.
More chat/support tools
- Rocket.Chat · replaces Slack
- Mattermost · replaces Slack
- Chatwoot · replaces Intercom
- Jitsi Meet · replaces Zoom
- Zammad · replaces Zendesk
- FreeScout · replaces Help Scout